Frequently Asked Questions

Below are some FAQs (Frequently Asked Questions), as well as the opportunity for you to ask any questions not covered.
 
Q: Where are your corporate headquarters located?
A: Xcable's corporate headquarters are located at:
 13309 Misty Bend
 Leander, TX 78641

Q: What are your business hours?
A: Our business hours are - Central.
 
Q: How do I contact you?
A: Simply fill in the form below or call us at (888) 509-3474.
 
Q: Can I really get 4 Rooms for FREE?
A: DISH is FREE! Pay a $49.99 Activation Fee and get a $49.99 credit on your first bill = FREE. The equipment remains the property of DISH NETWORK and can be removed by them should you discontinue service.
 
Q: Can I pay by check when I sign-up?
A: You must use a credit card or a debit card which is a MasterCard or Visa Card (printed on the card) in order to sign up for this DISH Network offer.

Q: Do I need anything special to receive HDTV?
A: You will need at least one HD receiver such as the Dish 811 and a high defintion televison set.

Q: I rent an apartment, can I still install a Dish?
A: In most cases, no. You would need a balcony that faces south and a signed approval from your landlord when the Dish installer arrives.

Q: Do I need anything special to use a DVR receiver?
A: No, a standard televison will work for playback of DVR recordings.
 
Q: What if I move before my one year commitment is up?
A: Your system may be reinstalled for FREE by DISH at your new residence as long as you commit to a minimum programming purchase agreement to either America's Top 60 or DISH Latino programming package for minimum of 12 months or purchase the DISH Home Protection Plan.